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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      73% would recommend to a friend

      (4,792 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      5.0
      Feb 27, 2015

      Good overall

      Banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Incentives, hours, co workers, pay, branch

      Cons

      Growth, management, locations, breaks, atm

      1.0
      Feb 27, 2015

      Stay away from this place!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Limited pros outside of a paycheck.

      Cons

      The parent is effectively bankrupt. All they care about is sales and hitting goals, limited upside

      3.0
      Feb 25, 2015

      Working at CFG as a Universal Banker has great hours and benefits, but isn't ideal for someone content with hourly wage.

      Universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      My branch is very positive and energetic. I love my benefits and my hours! If you like to work days, a bank is great! My branch is only open 3 hours saturday mornings and closed on sundays. If I had my choice I'd work at a branch which is closed saturday and sunday both.

      Cons

      I work with many older woman and do not fit in terribly well as a young 20-something male. If you work in an "in-store" branch such as at a super market, you may work longer hours, as late as 7:30-8:00pm at night, and work saturdays and sundays both. You don't make a lot of money unless you hit high tier bonuses, which seem close to impossible.

      Viewing 4282 - 4284 of 4,792 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.