Citizens reviews

3.8

73% would recommend to a friend

(4,791 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Dec 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Citizens was once a strong community bank and its best asset were the people. This is still the case - although there are very few of them left.

Cons

All of benefits have been stripped down to bare bones. HR "spins" that these cuts are to make the company competitive. The salaries are far below marketplace and if you are interviewing make sure to ask about the percentage they have paid out the bonuses over the last few years. Over the past few years this has become a really sad place to work. It is unfortunate as there are some good people still there but most of the people who are ambitious and A Players have left. If you are interviewing be very wary and make sure you probe on the morale and leadership of the department you are joining.

3.0
Dec 6, 2014

Salve work for min pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you like to sell you can move up from within

Cons

Minmal pay Awful hours Poor management PTO restrictions

4.0
Dec 4, 2014
Recommend
CEO approval
Business Outlook

Pros

benefits are top notch when in the right incentive payout plan. Company pays for majority of accreditations needed (Notary, Series Licences, etc).

Cons

Movement or forward mobility is tough, don't wish for a raise and be happy about the amount.

Viewing 4333 - 4335 of 4,791 Reviews

Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.