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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      72% would recommend to a friend

      (4,794 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      64% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Jul 16, 2015

      Senior universal banker

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Has many paid holidays off. Every Sunday off. Insurance is pretty decent coverage. Schedule stays the same. Has some really good employees.

      Cons

      Everything is micro managed. There's a ton of paper work. Nothing is ever good enough. Your constantly being told that your not doing things right and very seldom praised for a good job. You work late every Monday and Friday. The insurance price goes up considerably every year. It's all about the sales and there's never enough sales. There is a lot of pressure and stress in the job. Bonus program does not fit with certain branch locations.

      Viewing 4369 - 4371 of 4,794 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,075 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.