Citizens reviews

3.8

73% would recommend to a friend

(4,791 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jul 25, 2014

Drama

Recommend
CEO approval
Business Outlook

Pros

I had a very light work load with lots of down time. Played a lot of Candy Crush. They were flexible with scheduling, and our bonuses were usually good. An extra $300 quarterly for not much work.

Cons

Light work load and lots of down time. There were times when we were very busy but often we sat around doing nothing this lead to lots of office drama. More like High school than an office with people gossiping behind backs. Management tried to please everyone. Not much opportunity for growth. There weren't any positions available to move towards when I was there and when we did need more tellers, corporate placed a hiring freeze.

4.0
Jul 24, 2014
Recommend
CEO approval
Business Outlook

Pros

Great learning opportunities and room to grow, as long as you are in good standing you are allowed to transfer to different branches and departments.

Cons

The pay was ok but if the company is "not able to give raises" than you miss out on a year of pay increase. At the same time you read about the company purchasing ballparks and sponsoring different events where money is involved.

2.0
Jul 23, 2014

review

Recommend
CEO approval
Business Outlook

Pros

the ability to earn bonuses

Cons

hours, work-life balance, level of respect, senior management, growth and development

Viewing 4423 - 4425 of 4,791 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.