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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      73% would recommend to a friend

      (4,791 total reviews)
      avatar

      Bruce Van Saun

      84% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      5K reviews
      3.0
      Apr 17, 2014

      Good place to start a career in the financial industry

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture and atmosphere to work at. Products and services offered are pretty good compared to the competition. Benefits are pretty good for full time employees. Many training opportunities to help advance your skills.

      Cons

      As a teller the pay isn't great and bonuses aren't any better. The hours are not the best sometimes working late or weekends. Many branches seem to be under staffed. Meeting goals can be difficult for those who are not all about sales.

      2.0
      Apr 17, 2014

      Lots of potential that will likely never be realized

      Information technology
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Four weeks vacation to start. Some really great people who put in a lot more effort than, strictly speaking, is required.

      Cons

      Executive leadership that doesn't seem to have any idea how to run a technology organization. Overly complex, convoluted policies and procedures that ensure nobody can get anything done, ever. Insane separation of duties that fragments responsibilities and makes accountability impossible. Management has no trust in the technologists as a group. In general, while they like to talk about how important colleagues are to the organization, the reality is that people here are treated as widgets to be used and disposed of or swapped out for any reason. No fit for purpose work areas anywhere in the organization. No proper investment in maintaining or improving technology infrastructure in years. No budget for new technology investigation and adoption.

      Viewing 4468 - 4470 of 4,791 Reviews
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      ReviewsCitizens reviews

      Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.