Citizens reviews

3.8

73% would recommend to a friend

(4,791 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,791 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Feb 11, 2014

Excellent experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent leadership, can be developed to higher positions

Cons

incentive system need to be improved

3.0
Feb 11, 2014

Perks were great

Recommend
CEO approval
Business Outlook

Pros

Ballpark Banking was great, Phillies tickets were a plus, benefits were good, regional managers really listened.

Cons

Its not what you know but who, branch level managers are petty and don't really give you the opportunity to practice what you've been trained on.

2.0
Feb 9, 2014

Personal Banker

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to learn the business of banking

Cons

Work is always put ahead of any personal emergency's. Too much moving employe's from location to location. Demanding numbers, that only gives you low payout if you hit them at 100 percent.

Viewing 4516 - 4518 of 4,791 Reviews

Glassdoor has 5,073 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.