Citizens reviews

3.8

73% would recommend to a friend

(4,790 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Oct 28, 2014

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

company is very customer focused and cares about the people that work there

Cons

there is a lot of change here

4.0
Oct 21, 2014

Decent company.

Recommend
CEO approval
Business Outlook

Pros

Love the compensation, benefits and Colleagues I work with. There is also room for advancement. College reimbursement, discounts on banking. New colleagues get 18 days of PTO, which is over 3 weeks.

Cons

A lot of micromanagement, and paperwork that needs to be completed unnecessarily. In-store hours are not as good as traditional branches. Have to work a lot of open-closes.

Viewing 4621 - 4623 of 4,790 Reviews

Glassdoor has 5,072 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.