Citizens reviews

3.8

73% would recommend to a friend

(4,790 total reviews)
avatar

Bruce Van Saun

84% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,790 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Jun 1, 2009

Not the best place

Recommend
CEO approval
Business Outlook

Pros

They provide great benefits and a great starting salary for people who do not have a college degree or higher education.

Cons

The hours are horrible. They are so focused on selling the customer sometimes becomed irrelevant. They force customers into opening accounts just to meet daily goals and force employees to open accounts in order to leave for the day.

4.0
Aug 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Citizens has great benifits. They are a global banked backed by the royal bank of scotland so they will be around for a while. Citizens bank always promotes a fun atmosphere.

Cons

depending on the divison you work in you have to chose you manager carefully or advancement oppertunities will not present themselves. Some times there is clearly favortism. If you are working at a branch it can often times be stressfull because if the high turn over rate at banks

Viewing 4663 - 4665 of 4,790 Reviews

Glassdoor has 5,071 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.