Citizens reviews

3.8

74% would recommend to a friend

(4,787 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

66% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jun 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits package competitive, fairly good paid time off program.

Cons

Micromanaged and mismanaged. All this bank cares about is product pushing, doesn't matter whether it's in the customer's best interest or not. Misplaced spending priorities, don't understand why this bank spent huge sums on new ad campaign, but their systems support and branch equipment is seriously outdated. Clueless senior managers who spend absolutely no time in the field, too busy sitting behind their desks coming up with policies, products, and procedures that make no sense. Bank needs new leadership starting with C.E.O on down-what a joke!

5.0
May 18, 2011

Awesome

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people are awesome. I found the management to be very supporting. Their benefit package was great. I feel like it is a well run organization.

Cons

My position should have had a bonus structure in place. Besides that, I thought very high of the organization and didn't want to resign.

Viewing 4699 - 4701 of 4,787 Reviews

Glassdoor has 5,067 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.