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      Citizens

      Engaged Employer

      Citizens reviews

      3.8

      74% would recommend to a friend

      (4,787 total reviews)
      avatar

      Bruce Van Saun

      85% approve of CEO

      66% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Work/Life balance

      3.7

      Career opportunities

      3.6

      Compensation and benefits

      3.5

      Senior management

      Citizens has an employee rating of 3.8 out of 5 stars, based on 4,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      4.0
      Nov 23, 2025

      Flexibility

      Commercial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Has good Work life balance

      Cons

      Needs a better hybrid work schedule

      avatar
      Citizens Response
      6mo
      Thank you for sharing your feedback. Your input is valuable and helps us create a better workplace experience.
      1.0
      Nov 21, 2025

      Don't go!

      Branch manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits overall, work balance life 50/50

      Cons

      They don't tell you that you need to stay for calls nights extra 2 1/2 hours every Tuesday night. And if you no part of favorite forget it! You are in trouble if you don't do wealth referrals! It's just crazy! The upper management doesn't get it that wealthy people don't bring money with Citizens goes somewhere else! Also if you make a referral your financial advisor doesn't shows up!

      4.0
      Nov 20, 2025

      It's Decent

      Avp-finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible workplace. Great people. Not as much pressure as larger banks.

      Cons

      They like to hire externally for promotional opportunities. Easier to leave and come back at a higher level than to get promoted internally.

      Viewing 112 - 114 of 4,787 Reviews
      Related searches: Citizens jobs | Citizens salaries | Citizens benefits | Citizens interviews
      ReviewsCitizens reviews

      Glassdoor has 5,067 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.