City Year reviews

3.4

53% would recommend to a friend

(2,292 total reviews)
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Michael Brown

46% approve of CEO

41% positive business outlook

City Year has an employee rating of 3.4 out of 5 stars, based on 2,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The City Year employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

2K reviews
2.0
Jun 1, 2015
Recommend
CEO approval
Business Outlook

Pros

You will be working with students 40+ hours a week. If this is the sort of thing you're looking for, you might consider this a plus. Daily calisthenics! Some of the middle management and fellow corp members were some of the greatest people I've ever met.

Cons

Exploitative pay: I was paid less than 200 a week for full time work, (which often turned into 50 hour+ work weeks.) Terrible Uniform: Uniform is an unprofessional hodgepodge of Timberland products and a fast food name tag. Lack of Training: Much of the time spent before being inserted into a school was spent playing "feelings" games (which, don't get me wrong, have their time and place). I was never taught how to tutor or teach or manage a classroom. This fact was complained about nearly constantly by all corp members, nothing was done to rectify it. "Diversity Decisions": Diversity in the workplace is essential, but asking black corp members to move to a different city and serve in a different, predominantly white corp in order to appear more diverse is just offensive. Statistics: The corp touts their total number of man hours served in schools as an indication of making a difference, regardless of the actual effect, positive or negative, our presence had. Dishonest Recruitment: That we were working in a school was downplayed during the recruitment process. I was told that corp members would spend upwards of 10 hours in the classroom each week, but class time was 90% of the job. Incompetent recruitment: Bearing in mind that this is an educational non-profit, I had co-workers who were illiterate, unfamiliar with basic math, completely incapable of communicating in a professional setting, and would inexplicably vomit without warning (that part was kind of weird). Creepy Culture: The office culture demanded the use of inane buzzwords, non-words, chants, songs, and other micro-cultural artifacts imported directly from a handbook written by corporate in Boston.

2.0
Feb 4, 2014
Recommend
CEO approval
Business Outlook

Pros

If you work with the right people the experience can be tolerable to great. Some mid-level managers are really sharp and care about their employees.

Cons

Not sure what to emphasize or where to begin; I could spend days on this. The review about Senior Leadership favoritism is absolutely true: the team has nearly doubled the last 4 years, and they are all 'yes' men who've been there forever. Rather than listing all the cons, I think I'll conclude by saying that there is a huge mantra of hiding problems rather than addressing them. They claim to be a data-driven organization but have few data, and a lot of it isn't that positive. They claim "diversity" to be one of their most precious values, but their Senior Leadership is 90% white, and I've yet to see more than hot air on the topic.

2.0
May 15, 2013
Recommend
CEO approval
Business Outlook

Pros

-The education award you get is helpful...(but you have to claim it on your taxes as income) -Working with students -It's satisfying to know that your corps year is only for 10 months.

Cons

The organization is very controlling and values their image and branding over their corps members and the work they do. In addition, City Year is very interested in not just the positive notion of diversity but also showing off physical diversity in a forceable way. For example, during yearly events that promote City Year, corps members are chosen/invited to go based on their race and gender. Working in the schools is very challenging as well. City Year is very data-driven. Corps members are either assigned/get to choose their a group of 15-17 students to put on their focus list. These students are chosen based on the prediction that they have the most potential for growth - therefore the students that are extremely below grade level proficiency will not be able to be a focus list student... I think that data-driven work is great only when it provides unbiased inferences. However, City Year only appears to want positive data. Of course if a corps member works with a student in a tutoring/mentoring session throughout the year, their grades will improve! So of course the data will 99% most likely be positive. What a great model for showing off genuine information to potential sponsors and supports of City Year. (sarcasm~) My question is what happens to former focus list students the next academic year, if they don't have City Year. Most likely, grades will go down...too bad no data is found on that. Another negative side to City Year is the fact that it is open to anyone with a high school degree (ages 17-24). I don't mean to be too judgmental but City Year has some crazy corps members that they accept. I always heard this fact around the office: "You are special because you are 1 out of 6 that made it to the corps!") What a bunch of malarky. I think (1) you shouldn't be able to work with City Year straight out of high school and (2) there should be a GPA cut off. Not only are there crazy corps members, some (I KNOW), do not know how to be positive role models to their students/understand what they are tutoring their students in. City Year is also very inefficient. But you can read all the other comments below or you can become a corps member yourself and then take down the establishment from the inside!!!!

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