Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"Great culture and values." ((in 28 reviews)); "great benefits and you're really well taken care of." ((in 27 reviews)); "ClassPass is really good at hiring Genuinely good people." ((in 25 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 14 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 11 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 25 reviews)); "poor management" ((in 10 reviews)); "30 minutes after I arrived, because the manager was busy." ((in 9 reviews)); "The base salary is low" ((in 8 reviews)); "It would be great to see more diversity on the leadership team and at the company in general, but it seems like they are working on it." ((in 7 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

What are the top reviewed ClassPass locations?

New York , Missoula , San Francisco , Phoenix , California City , Los Angeles , Chicago , Stevensville , Raleigh , Austin , Dallas , Oceanside , San Diego , Corte Madera , San Luis Obispo , Denver , Stamford , Las Vegas , Bellingham , California , Miami , Tampa , Atlanta , Midtown New York

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(78 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

78 reviews

Reviews about "Compensation"

Return to all reviews

2.0

May 22, 2025

waste of time

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Remote position and good benefits

Cons

bad pay, toxic positivity culture, scammy product that customers don't actually like. I could go on forever

3.0

May 20, 2025

Role was eliminated due to a company wide reduction in force

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Positive Sales Culture Base Pay + Commission and Great Benefits like unlimited PTO! Remote (before I got layed off) Amazing Culture Fun SKO Events Supportive Leadership Unicorn Status 🦄 When they do lay you off they give you a month to find something else and pay you severance so that was nice.

Cons

Capped Commision ( I was told it was uncapped when I was onboarded) Private Equity= “This year we have to pay back our investors” quoted by leadership at SKO. Paying back our investors meant cutting majority of the sales org and outsourcing the inside sales team for sales reps in Brazil 🇧🇷 . Obrigado ClassPass. I would be cautious of applying for a role here, although they phrased field sales as their new outreach strategy I feel that’s only a temporary fix for a sinking ship. However if you do land a role here please keep your options open.

1.0

Apr 24, 2025

Do not work here if you're looking for long term growth

Mid market account executive

Recommend

CEO approval

Business Outlook

Pros

Great benefits, flexible time off, wellness stipend, wellness days

Cons

terrible commission plan, constant cuts in commission structure. Several lay offs. You are just a number to them.

Viewing 1 - 3 of 78 Reviews

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Jobs at ClassPass

Product Recruiter - Contractor (Remote)

Houston, TX

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Product Recruiter - Contractor (Remote)

Dallas, TX

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Senior Strategy Manager, Pricing & Inventory

Product Recruiter - Contractor (Remote)

Austin, TX

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Field Account Executive - ClassPass