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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

289 reviews
5.0
Jan 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Leadership is honest and transparent and kind. They care about you. They loop you into decisions as much as is reasonable. Excellent benefits package. Work life balance is incredible.

Cons

Internal movement is extremely competitive. They often hire from outside over hiring from within. Several people who have been with the company 3+ years looking to move up. Customer Service is outsourced which is often frustrating for customers and partners. Like it or not--maybe this is everywhere--but the fast track to getting ahead is long hours.

5.0
Oct 24, 2024

I love it here

Recommend
CEO approval
Business Outlook

Pros

Innovation, growth and lots of autonomy if you get your work done

Cons

Pay, conflicting priorities, lots of changes

5.0
Oct 1, 2024

Good company

Recommend
CEO approval
Business Outlook

Pros

Great workplace balance, happy to have worked here

Cons

No cons, happy with work

Viewing 136 - 138 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.