Does ClassPass pay their employees well?

According to anonymously submitted Glassdoor reviews, ClassPass employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ClassPass. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at ClassPass?

54% of ClassPass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ClassPass 3.8 out of 5 for work life balance, 3.6 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ClassPass?

Account Manager (16) , Software Engineer (13) , Customer Experience Associate (11) , Partner Development Associate (9) , Partner Development (8) , SMB Sales Specialist (8) , Sales (8) , Account Associate (5) , Sales Development Representative (SDR) (5) , Sales Manager (5) , Anonymous (4) , Manager (4) , Partner Development Manager (4) , SMB Account Executive (4) , Sales Associate (4)

What are the pros of working at ClassPass according to real employee reviews?

"great benefits and you're really well taken care of." ((in 29 reviews)); "The people on the team are great and always supportive." ((in 27 reviews)); "Great culture and values." ((in 26 reviews)); "Good work/life balance compared to earlier days as a startup (20 days of PTO)" ((in 13 reviews)); "Leadership are great and bring people along with them and the vision of the company." ((in 10 reviews))

What are the cons of working at ClassPass according to real employee reviews?

"Low pay and not enough commission" ((in 24 reviews)); "The base salary is low" ((in 12 reviews)); "poor management" ((in 12 reviews)); "There is no growth opportunity unless you are one of the chosen few favorited by leadership." ((in 4 reviews)); "First and foremost, the leadership team has absolutely no idea what they are doing." ((in 4 reviews))

What are employees saying about ClassPass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ClassPass layoffs and their outlook for job security at ClassPass in 2026.

What are the top reviewed ClassPass locations?

New York , Missoula , San Francisco , Phoenix , California City , Los Angeles , Chicago , Stevensville , Raleigh , Austin , Dallas , Oceanside , San Diego , Corte Madera , San Luis Obispo , Denver , Stamford , Las Vegas , Bellingham , California , Miami , Tampa , Atlanta , Midtown New York

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ClassPass

Acquired by Playlist

ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)

Fritz Lanman

69% approve of CEO

54% positive business outlook

Ratings by category

3.8

Work/Life balance

3.6

Culture & values

3.5

Diversity & inclusion

3.1

Senior management

2.9

Compensation and benefits

2.9

Career opportunities

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

5.0

Apr 13, 2021

Great culture

Director

Recommend

CEO approval

Business Outlook

Pros

Great culture and business focus. Innovation and collaboration goes hand in hand

Cons

It is a start up so one needs to be action oriented. If you are not, this is not the place for you

5.0

Apr 6, 2021

Unbeatable work culture

Partner development specialist

Recommend

CEO approval

Business Outlook

Pros

inspiring & motivated management, great work-life balance, people/employee-first management style, competitive pay, highly motivating commission structure, leads provided

Cons

outbound sales, very high monthly sales quota, ever-changing product and subsequently ever-changing prospects

5.0

Apr 6, 2021

Amazing Company

Manager

Recommend

CEO approval

Business Outlook

Pros

People, culture, challenging, growth, values

Cons

Lots of changes in a startup

Viewing 184 - 186 of 289 Reviews

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Senior Strategy Manager, Pricing & Inventory

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