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ClassPass reviews

3.3

54% would recommend to a friend

(289 total reviews)
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Fritz Lanman

69% approve of CEO

54% positive business outlook

ClassPass has an employee rating of 3.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClassPass employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

289 reviews
3.0
Oct 24, 2019

Not for me

Recommend
CEO approval
Business Outlook

Pros

- Great medical benefits - Flexible, can work from home sometimes - Some awesome colleagues - Free CP membership - Nice office/ good location

Cons

- Endless issues with the backend, causing studio partners and myself a lot of pain - IT support is minimal, very hard to get an answer/update about tech issues/bugs, feels like a lot of IT issues never get resolved. - A ton of reporting/analysing, building a business case but not much 'doing' - HR doesn't follow through on promises - The company is SO fixated on hitting the targets/numbers, and when you are actually close to hitting the target they change it saying it must have been too low/a mistake and you feel like you're never good enough - Issues with some of the management (condescending, unhelpful etc.) - Being told we need to prove ourselves and defend our jobs, like the job can be taken away at anytime - Very fast pace, feel like you have to work really long hours

4.0
Apr 2, 2025

wlb

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance / diverse culture

Cons

low salary / unclear structure

4.0
Mar 2, 2025

Fun Company

Recommend
CEO approval
Business Outlook

Pros

Great company culture, good management

Cons

No complaints, highly recommend joining the team

Viewing 253 - 255 of 289 Reviews

Glassdoor has 316 ClassPass reviews submitted anonymously by ClassPass employees. Read employee reviews and ratings on Glassdoor to decide if ClassPass is right for you.