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ClickSoftware

Part of Salesforce

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ClickSoftware reviews

3.9

73% would recommend to a friend

(41 total reviews)
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Mark Cattini

94% approve of CEO

66% positive business outlook

Reviews by job title

41 reviews

Reviews about "Management"

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5.0
May 31, 2017
Recommend
CEO approval
Business Outlook

Pros

When I started looking for a new company last year, I hoped to find one that combined the excitement and opportunity of a startup with the security of a larger, more established company. I chose ClickSoftware because it hit these criteria but also gave me the opportunity to sell a solution that directly impacts everyone, not just a company’s IT staff. It’s certainly an established company – we have offices around the world, are the market leaders in a rapidly expanding market, and regularly compete against, and beat, companies like Oracle. Like a startup, though, we have the opportunity to train with VPs for both our current and future sales roles, lead project teams that report to VPs and will be presented to the CEO, receive individual feedback from our executive team on our accomplishments, and even meet with the CEO to tell him what’s working and what should be improved for us to do our jobs better. (It also helped that they offered a better salary than I saw from the startups along with uncapped commission) I’m thankful I made this decision – we’re given every tool we need to succeed and are involved in the major decisions that affect us, even choosing our new territory alignment because they know we know best. Our team has also had contests for a Microsoft Surface, Beats headphones, Bose speakers, Red Sox tickets, and a trip to London, which is pretty awesome.

Cons

Until about a month ago, I would’ve said I felt isolated from the other departments; however, since we’ve had changes in SDR management, we now lead project teams working with almost every other department in the office. I really enjoy the opportunity to learn from them and demonstrate more of my abilities.

1.0
Apr 29, 2017

Incompetence is rampant

Recommend
CEO approval
Business Outlook

Pros

there is nothing positive about this less than sub-par company

Cons

The only words that come to mind regarding click software is sheer and utter incompetence. I have been here for two years and it seems like not a single department knows what they're doing. In addition, their is a HUGE lack of communication internally. The reviews on here are more than fake, as 75% of my colleagues are extremely unhappy and have been looking for new roles. The company prides itself on accountability, but there is absolutely ZERO. The culture is more than superficial, as are the people in management. The company spends an ridiculous amount of money where it doesn't need to be, and doesn't spend on things that need changing. On top of that, the office is stuck in the 90s. But atleast that's changing! click will never be able to attract millennials or retain talent because management is incompetent and unwilling to listen. The smartest people leave within 3 months because they know better. Do not work here now or ever, its a toxic environment. Myself and several of my colleagues are counting down the days until we can leave.

5.0
Apr 15, 2017

Good place to work hard

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There is immense opportunity to excel, and make a real impact at this company. This takes significant effort, ability, and desire to succeed. Worthwhile mission. Those who do well are rewarded and recognized.

Cons

Vacation time, work from home, overall flexibility could be improved. While there is quite a bit of opportunity within the company, it feels like some career tracks are limited because all the management is being hired from outside

Viewing 22 - 24 of 41 Reviews

Glassdoor has 326 ClickSoftware reviews submitted anonymously by ClickSoftware employees. Read employee reviews and ratings on Glassdoor to decide if ClickSoftware is right for you.