ClickUp reviews

3.9

72% would recommend to a friend

(530 total reviews)
avatar

Zeb Evans

77% approve of CEO

75% positive business outlook

ClickUp has an employee rating of 3.9 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

530 reviews
5.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Being in the finance and accounting team here, I can personally vouch for the insane growth this company is seeing. It's all being handled by a lean team looking to change the world - and succeeding! I'm shocked at how quickly we're growing and how much attention is paid to each area of the business. This team is extremely bright and talented. Love working with them.

Cons

Not much. There's been some churn lately, but it's often from people who aren't comfortable with change, which we all signed up for. To grow as quickly as ClickUp is growing means you have to keep up. It's not for everyone, but if you want to build your career faster than anywhere else, this is the place for you!

5.0
Feb 5, 2022

Life at ClickUp

Recommend
CEO approval
Business Outlook

Pros

Most considerate of work and personal life balance. Detail-oriented and upper-level takes a professional interest in your career goals. OT is available right now and often. Super kind and supportive team and culture. Work perks are always coming. Insurance is good and not expensive. plenty of opportunity for growth.

Cons

Growing pains. If you're not an organized person that can be painful to make so many changes. Constant change. This is necessarily a bad thing. Depends on the type of person you are.

2.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

- Friendly Co-workers who are very welcoming. - Some great benefits - Medical, DashPass, Unlimited PTO - Decent role progression with opportunities to learn new roles.

Cons

- Extremely stressful customer service. 2-3 live chats at a time covering complex issues with a 20 minute handle time expectation. - Core values such as "Be Direct" are one direction (downwards) and weaponized. IE: If you are late or miss an All Hands meeting, you're publicly shamed in Slack. - Having the best customer service in the world is contradicted by poor decisions made by upper leadership. IE: Passing off customers to email due to specific inquiries. CEO gate-keeps his shirts from customers who are interested in them? - Culture isn't shared with WFH employees as much - They got rid of the employee who was working on solutions for that. - They like to "part ways" with employees that challenge the status quo. - No HR structure. I never got my letter of separation or exit interview survey. I had to reach out to HR on my last day after giving 3 weeks notice. Still never received anything. - Lacking most diversity & inclusion - The bottom line matters more to leadership than your mental health. They often use the "We're a startup" excuse to warrant burnt out employees.

Viewing 394 - 396 of 530 Reviews

Glassdoor has 552 ClickUp reviews submitted anonymously by ClickUp employees. Read employee reviews and ratings on Glassdoor to decide if ClickUp is right for you.