ClickUp reviews

3.9

72% would recommend to a friend

(530 total reviews)
avatar

Zeb Evans

77% approve of CEO

75% positive business outlook

ClickUp has an employee rating of 3.9 out of 5 stars, based on 530 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

530 reviews
2.0
Jan 4, 2022

So much potential.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Benefits benefits benefits! The benefits at this company are amazing. From Christmas gifts, to the latest Macbooks, and top of the line "everything" • Lower management is approachable, positive, and fun. •Environment is full of fun folks to work around. Many employees love to connect outside.

Cons

• The workload is outrageous. There is no clear cut role description because you are expected to do, fill in, and be any and everything you can. IMO this tactic is used to alleviate the need to create roles that require a different type of compensation when "everyone can chip in" • CEO feels unreachable. Although the "inner circle" has direct access, it seems those attached to that circle make it very hard for your ideas to get past their ceiling they've created. They will condescend (not just professionally poke holes in) your ideas if it offends their belief that they are always getting it all perfectly right. • Mental manipulation, followed up with 1 on 1's with your "caring" manager to make sure to can continue to juggle the hugs stressor you've just committed to. •Culty vibes. There's this feeling that "Everything's perfect here" that really isn't the case. and that's ok, but the pretending has turned into the culture •They don't want to hear anything about DEI. Especially not implement any training or even a team surrounding it. It's not worth their money or time to invest in it. The way they see it, they are *diverse enough* • Other micro and passive aggressions, too many to name, but will overwhelm you if you do not thrive in mentally strenuous environments. Had many panic attacks and depressive episodes.

1.0
Jan 3, 2022

A Wolf in Sheep's Clothing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-The benefits are good. -The product is decent and has a ton of potential, though it is incredibly buggy and unreliable. -ClickUp seems like an incredible place to work; it been through a few series of funding, it wants to go public, and its product has potential to be good. It even seems like your typical startup that is making it big- there is a ton of energy and excitement around the company and working there can be exciting and fun at times.

Cons

But there is an incredibly dark side to working at ClickUp- here are some things that I experienced in my time: 1: MLM-like environment: ClickUp has a subpar product but spends millions and millions on marketing and portrays itself as the fun and exciting new thing. This is very similar to the multi-level marketing playbook. Market the heck out of a product that isn't very good while claiming theres nothing like it. Like an MLM, many in management are promoted from within with very little experience and are promoted solely on the basis of being favorites. It's also rumored that a few of the directors of departments were high up in different MLMs before they came to ClickUp and it shows. 2: Management: Speaking of management, lower and mid management are generally empathetic and good people, but they are over matched and unqualified and have very little power. They talk the talk but are unable to walk the walk because they are hamstrung by upper management. Of course this is endemic everywhere, but at ClickUp its so pronounced that establishing trust with management in any capacity is impossible. It creates an environment of distrust and fear. 3: Hiring: ClickUp is disastrous at hiring. In my time there they completely mis-managed hiring in almost every way. They either under hired, and other departments had to constantly step in and cover for one another, or they over hired, and people didn't have work to do and it cost the company money. There was also an entire department that was "experimental" and it was rumored they wanted to hire up to 100 people only to one day out of the blue decide to dissolve it after only 9 months. They then moved people to roles they weren't hired for with little to no input from the people themselves. Also, many outside hires for senior positions were let go shortly after being hired with no explanation leaving everyone confused and scared. The hiring practices at ClickUp are utter chaos. 4: Diversity: For a startup in the 2021 ClickUp seems to have little regard for diversity. There are very few people of color and the ones that do work there are often let go. Also, they require everyone to read a book during onboarding that is incredibly regressive and problematic for this day and age and has offensive content for people of color. 5: Growth opportunities: Growth opportunities are simply not there in many departments at ClickUp. They are very unclear with how to move up in the company and are distrustful of anyone that is interested in switching departments. I've never been at a place that punishes people more for wanting to grow personally and professionally. Ultimately ClickUp looks like a great place to work on the outside, but an absolute disaster on the inside. I'd stay far far away.

2.0
Jan 1, 2022

Sinking Ship...Run

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The application and interview process was the best and smoothest I've ever been through. It's tough, but they want to make sure you're a committed and hard worker. - The benefits are unheard of! - The lower-level managers are open to feedback

Cons

- It is a sinking ship, and recent decisions they have made to save it have very negatively impacted several employees financially and career-wise - The salary for some positions in atrocious, and you can't negotiate when you are hired, no matter your work experience, education, or professional certificates. They also recently took away the ability to work overtime with no warning. - You likely won't stay in the job you were hired for, and they forcibly move people to other positions without consent or any transparency as to why - You time is very heavily micro-managed, and there are multiple ways in which you have to track your time and what you're working on. - Several positions either have no career path or there is no clear plan for how people can move up. - Upper management is managing the company like a chicken with its head cut off. They seem to have absolutely no idea what they are doing, and make changes without any clear plan, which affects the employees very negatively.

Viewing 436 - 438 of 530 Reviews

Glassdoor has 552 ClickUp reviews submitted anonymously by ClickUp employees. Read employee reviews and ratings on Glassdoor to decide if ClickUp is right for you.