ClickUp reviews

3.8

70% would recommend to a friend

(220 total reviews)
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Zeb Evans

74% approve of CEO

75% positive business outlook

Reviews by job title

220 reviews

Reviews about "Culture"

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5.0
Feb 10, 2022
Recommend
CEO approval
Business Outlook

Pros

If you want a chance to experience and benefit from hyper-growth this is the place to do it. The company is barreling toward IPO with a degree of momentum and success that is one in a million. You can see the development of a world class company right before your eyes as seasoned leaders are brought on board and the foundations of systems and process are quickly being firmed up, all while keeping that charm and culture of a startup (albeit a very fast-paced one). Comp & benefits are great. 401K match, fully paid medical, competitive salary and strong equity packages with huge upside. No bonus program but I expect that to change before long. In the meantime the equity more than makes up for it in my opinion.

Cons

I would not personally call these cons but some certainly would - they are the flip-sides of everything in the pros. If you don't want to be part of a hyper-growth company because you don't like change or want to prioritize work-life balance, this may not be the company for you. This is not your established company where you do the same thing each day 9 to 5. You have to be ready to learn, pivot quickly, context switch, and accept change. Things are getting easier over time as the company quickly grows & matures, but this culture will likely remain for quite awhile. To be clear, the work-life balance really isn't bad for a startup and doesn't even begin to compare to something like investment banking. It's just not a 40 hour work week for most teams.

5.0
Feb 5, 2022

Life at ClickUp

Recommend
CEO approval
Business Outlook

Pros

Most considerate of work and personal life balance. Detail-oriented and upper-level takes a professional interest in your career goals. OT is available right now and often. Super kind and supportive team and culture. Work perks are always coming. Insurance is good and not expensive. plenty of opportunity for growth.

Cons

Growing pains. If you're not an organized person that can be painful to make so many changes. Constant change. This is necessarily a bad thing. Depends on the type of person you are.

2.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

- Friendly Co-workers who are very welcoming. - Some great benefits - Medical, DashPass, Unlimited PTO - Decent role progression with opportunities to learn new roles.

Cons

- Extremely stressful customer service. 2-3 live chats at a time covering complex issues with a 20 minute handle time expectation. - Core values such as "Be Direct" are one direction (downwards) and weaponized. IE: If you are late or miss an All Hands meeting, you're publicly shamed in Slack. - Having the best customer service in the world is contradicted by poor decisions made by upper leadership. IE: Passing off customers to email due to specific inquiries. CEO gate-keeps his shirts from customers who are interested in them? - Culture isn't shared with WFH employees as much - They got rid of the employee who was working on solutions for that. - They like to "part ways" with employees that challenge the status quo. - No HR structure. I never got my letter of separation or exit interview survey. I had to reach out to HR on my last day after giving 3 weeks notice. Still never received anything. - Lacking most diversity & inclusion - The bottom line matters more to leadership than your mental health. They often use the "We're a startup" excuse to warrant burnt out employees.

Viewing 154 - 156 of 220 Reviews

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