ClickUp reviews

3.8

71% would recommend to a friend

(532 total reviews)
avatar

Zeb Evans

76% approve of CEO

75% positive business outlook

ClickUp has an employee rating of 3.8 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
5.0
Oct 18, 2023

Great Culture

Recommend
CEO approval
Business Outlook

Pros

ClickUp is one of the first workplaces where I truly felt the company/leadership lives by its core values. It's very refreshing to be able to trust that employees will be done right by, and given the opportunity to succeed and grow.

Cons

Would love if there were an office closer to my location!

1.0
Oct 11, 2023

Words of Caution

Recommend
CEO approval
Business Outlook

Pros

Some really good people and the TAM is huge. Always stuff to do and customers to talk to.

Cons

I’m normally not a fan of posting things on Glassdoor or putting stock in what’s written about a company. It’s normally from people that got fired, let go or had something happen within their specific team. But I’m posting this hoping it will save someone the trouble of coming here. A lot of us joined getting sold the dream about this company. The reality is that if you join as a sales rep, you’ll primarily be working a ton of small, transaction deals. The problem we are solving is generally fairly small and it’s difficult to find any significant business pain that any exec would care about. As a seller, you’ll be forced to spend most of your time trying to support customers or working for renewals and not getting comped for it. The irony of the ClickUp is that the tool is suppose to improve collaboration and productivity and yet this is the most inefficient and least collaborative company I’ve ever seen. Exec management constantly changes direction. We’re PLG and SMB focused one day then the next we want to go up-market. Then 2 weeks later it’s back to PLG. As a result, middle management is constantly changing directions as well and generally is overbearing. Likely because everyone is trying to justify their own existence as the company is constantly churning people. The company is way too focused on an IPO and cutting expenses at all cost. This is hurting the product, customer satisfaction and the ability to keep the top of funnel coming. Total lack of transparency within the company as well. They keep insisting no more layoffs will happen but I would be reluctant to believe that if you’re looking to join the company. Steer clear at all costs.

2.0
Oct 4, 2023

All politics, no transparency.

Recommend
CEO approval
Business Outlook

Pros

Customers truly love the product and that is gratifying. Some truly great people in all levels and all functions that teach me something new every day. Autonomy used to be high but it’s gotten worse as we strangle our processes. The hyper growth last year was awesome.

Cons

Politics amongst leadership are holding this company back. The CEO made a fuss about no office politics and high transparency and then immediately hires VPs that make their whole team operate in secrecy to backstab other leaders. Marketing and Finance I am calling you out (EPD too but that’s not new). I don’t think the CEO even realizes he’s being manipulated but it’s becoming increasingly apparent to senior and middle leaders. VPs and e-team that I respect and who have always stayed professional, are now openly bashing other executives in staff meetings. I’ve never seen a culture decline so quickly in 20 years in Silicon Valley mostly in a management. We could have absolutely recovered from the layoff but instead productivity and engagement are at all time lows at all levels.

Viewing 235 - 237 of 532 Reviews

Glassdoor has 554 ClickUp reviews submitted anonymously by ClickUp employees. Read employee reviews and ratings on Glassdoor to decide if ClickUp is right for you.