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Cloudbeds

Engaged Employer

Cloudbeds reviews

4.1

80% would recommend to a friend

(289 total reviews)
avatar

Adam Harris

86% approve of CEO

78% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.3

Work/Life balance

4.0

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

Cloudbeds has an employee rating of 4.1 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cloudbeds employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

289 reviews
3.0
Feb 20, 2026

Tenure-driven advancement culture

Sales
Recommend
CEO approval
Business Outlook

Pros

- Fully remote with strong flexibility - Loyal customer base and solid product reputation - Many long-tenured employees - Stability if you align with the existing leadership style

Cons

- Executive leadership team is predominantly male (2 of 12 executives are women) - Executive team consists entirely of founders or internal promotions - Advancement can feel more tenure-based than performance-based. - Limited external executive hires with prior late-stage scaling experience - Decision-making remains highly centralized - GTM processes less standardized compared to other companies of the same size and maturity

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Cloudbeds Response
4mo
Thank you for sharing your perspective and for the time you spent with us. We’re glad to hear that flexibility, customer relationships, and stability stood out during your experience and those are important aspects of how we operate as a global company. We also appreciate you sharing your views on leadership, growth, and decision-making. As the company continues to evolve, these are areas that naturally develop alongside the business and its different stages. Thank you again for taking the time to share your experience and insights. We wish you all the best in your next chapter.
2.0
Feb 18, 2026

Not ready for larger hotels

Sales director
Recommend
CEO approval
Business Outlook

Pros

Good starting base salary - well funded

Cons

product not ready for hotels

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Cloudbeds Response
4mo
Thank you for sharing your perspective and for the time you’ve spent with us. We’re glad to hear your view on the compensation and overall foundation of the company. As we continue to expand into different segments and markets, our product strategy remains focused on supporting a wide range of customer needs across the industry. We appreciate you taking the time to share your experience and perspective.
5.0
Feb 16, 2026

Totally worth the time and effort I put in

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Real global reach. Smooth collaboration with teammates across multiple time zones. Flexible schedule. Transparent leadership who trusts you to manage your pipeline. The targets are ambitious, and the pace can seem fast for newcomers, but strong performance is always noticed and rewarded.

Cons

Competitive markets, sometimes longer sales cycles than expected

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Cloudbeds Response
4mo
Thank you for sharing your experience! It’s great to hear that you value the global environment, the collaboration across teams, and the level of trust and ownership in your role. That combination is something we care deeply about, especially in a fast-paced and distributed company like ours. We also appreciate your perspective on targets and pace. While expectations are high, it’s important that strong performance is recognized, and we’re glad that’s been your experience. Thanks again for your feedback and for being part of the team!
Viewing 13 - 15 of 289 Reviews
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Glassdoor has 404 Cloudbeds reviews submitted anonymously by Cloudbeds employees. Read employee reviews and ratings on Glassdoor to decide if Cloudbeds is right for you.