Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 601 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "Great colleagues and discount of products" ((in 257 reviews)); "Great people and place to work" ((in 254 reviews)); "good benefits and build relationships" ((in 175 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 289 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 191 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 93 reviews)); "Breaks were short and infrequent" ((in 55 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,267 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,267 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

3.0

Apr 16, 2025

Co-op team leader

Team leader

Recommend

CEO approval

Business Outlook

Pros

Added responsibility and tasks are good for your cv

Cons

The workload and pressure is not worth the pay rise

Co-op Response

1y

Thank you for your feedback and review. Working as a Customer Team Leader in our food stores can be challenging, the role does come with a lot of responsibility, but the rewards and benefits Co-op offers are far more competitive than some other retailers. Holiday entitlement being a great example starting at 36 days (pro rata for part time). In terms of pay, for the last three years our frontline colleagues have received above inflation pay rises and we continue to align our pay with the Real Living Wage.

2.0

Apr 13, 2025

Not the best job

Team leader

Recommend

CEO approval

Business Outlook

Pros

Good hours and ok pay

Cons

Unreasonable expectations Not good enough training

Co-op Response

1y

Thank you for leaving a review and we're pleased to see that you are happy with your hours and pay. We're sorry that you feel that there are unreasonable expectations being placed on you. We recommend that you talk to your manager about your workload. if you feel that there are elements of your training that haven't been fully explored, visit the Development Hub and have a discussion with your manager about how we can support you in bridging any gaps in your training.

3.0

Apr 12, 2025

Good if your team can be bothered to do the job

Customer team member (ctm)

Recommend

CEO approval

Business Outlook

Pros

Very easy work. Nothing complicated or difficult and very easy to build a rythym each shift. If you show effort can easily become a team leader

Cons

Junkies and stinky people can really ruin your day. If your team dont pull their weight and do a half assed job its annoying having to spend half your time correcting their mistakes. If your manager isn't fair with shift rotations, you can be working a lot of evenings and weekends

Co-op Response

1y

Thank you for your review and feedback. We're sorry that you feel that some of your colleagues aren't contributing as much as you feel they should. Please share your feedback with your team leader or store manager. If you feel that you can't do this, please visit MyHR and find resources to support you by using the Ask Bobbi feature.

Viewing 301 - 303 of 6,267 Reviews

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