Co-op reviews

Thank you for your review and feedback. We're pleased to see that you're happy with your 30% Colleague Member Discount, it's a great perk, and much more than any of our competitors provide. We've successfully campaigned to change the law, making violent crime against retail workers a stand alone offence. We continue to invest in technology and resources to support the safety of our colleagues in store and the single most important thing our store teams can do is to report any incidents of crime. Doing this helps us to provide resources where it is needed and helps to bring those accountable to justice.

Thank you for your review and feedback. Working in convenience retail isn't for everyone. Our Customer Team Members work a variety of tasks in store and depending on the shift that they are on might mean that they work around different areas of the store, or that they could be on one task for their entire shift. Every colleague contributes to the successful running of the store and will need to have a flexible approach meeting the expectations of our customers, however they choose to shop with us, in store or online. We're pleased that you were happy with your colleague member discount. We give colleague members 30% off Co-op brand items, and 10% off non Co-op brands, which rises to 20% on payday weekends. Our discount is extremely generous, much more than our competitors. You can also apply for a partner card, it can be anyone that lives with you. If after an investigation it is found that colleagues are misusing their discount card, including their partner card, then this would be considered Gross Misconduct. It is vitally important that our colleagues use this great benefit within the agreed terms.