Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)
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Kate Allum

58% approve of CEO

48% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Jan 13, 2025

Terrible to work for

Recommend
CEO approval
Business Outlook

Pros

Pay, and good staff discount

Cons

Over worked, very little staff, company changes mind all the time. Company is so out sourced it’s hard to get answers or resolve issues quickly

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Co-op Response
1y
We're really sorry that you feel this way. As a manager in the business we're concerned for your well-being. There are resources within the business to help and support you in your role and if you're unfamiliar on how to find this please speak with your manager. If you feel that you need confidential support or advice, we have an Employee Assistance Programme provided by Grocery Aid.
1.0
Jan 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Local to where i live

Cons

Expect 150% and give nothing back

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Co-op Response
1y
We're sorry that you feel this way. Thank you for leaving a review and for your long service with us. If there's something that you feel we should know more about then please contact us using the former colleague contact form at https://colleagues.coop.co.uk/contacts
4.0
Dec 29, 2024

Everything except training

Recommend
CEO approval
Business Outlook

Pros

Most stores have great teams who are very friendly and welcoming.

Cons

If you don't have experience beforehand, you will need to go through a lot of confusion and frustration during the earlier days as they are so awful when it comes to training people. Unlike M&S stores who are even though private owned corporations, they allow a lot of goods for staff to take home sometimes or enjoy during your breaks such as bakery items and snacks. However, Coop even though owned by the people, is the stingiest entity I have ever seen, you will need to buy everything you want to have even some 25p snacks. Even when something is slightly damaged, they throw it in the bin instead of offering to the staff which I think is a little decent thing to do for staff and respectful towards food. They gave like 30 pounds (on the membership card) as Christmas bonus so that you will need to spend the enormous amount money in the store. I mean I would rather not have the "bonus" at all lol.

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Co-op Response
1y
Thank you for your review. We're sorry that you feel this way. We do not ask for experience for our Customer Team Member or Team Leader roles in store as we assess and predict performance in these roles based on behaviours. We provide training both on the job and using online modules to complete instore. With regard to benefits, we believe that our offering of 30% colleague discount is the highest in the industry. Combined with Member prices our colleagues can get really good deals on products in store. If you feel that you do not wish to have the £30 that was allocated to your colleague member card, you are more than welcome to donate the value to one of the community charities we support. We recommend that you raise any concerns you have with your manager directly. If you feel that you can't do this, you can speak to another manager in the business, or raise with our HR teams.
Viewing 334 - 336 of 6,271 Reviews

Glassdoor has 6,739 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.