Co-op reviews

3.7

67% would recommend to a friend

(6,277 total reviews)
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Kate Allum

69% approve of CEO

49% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,277 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Manager experience, nice colleagues, control over how you run a shift

Cons

Underpaid, stressful, if other people run a bad shift then you're left to make up for it, too much responsibility for the pay.

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Co-op Response
3y
We're sorry to hear that you're disappointed with the pay for your role. We recently increased Customer Team Member and Customer Team Leader pay by 10%. Please do speak to your manager if you are having concerns over your workload or if you believe that other members of your team need support.
1.0
Apr 23, 2023

Refusal to deal with autistic employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, good hours, usually good staff

Cons

People suffering from any form of mental disability like autism would usually mean management wants to find excuses to dismiss you (like "disruptions" without further elaboration)

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Co-op Response
3y
If you or a colleague have experienced any form of discrimination or poor treatment based on a disability, you must inform your store manager or contact our HR team. Co-op is a Disability Confident employer which means, we'll always offer an interview to disabled candidates if they meet the minimum criteria for a job. We'll make reasonable adjustments throughout the hiring process to ensure that disabled candidates are not disadvantaged. We provide an inclusive, fair, and accessible hiring process for all disabled applicants. We support disabled colleagues by making reasonable adjustments where necessary to enable them to do their jobs to the best of their ability.
1.0
Apr 19, 2023

No

Recommend
CEO approval
Business Outlook

Pros

The people are amazing and friendly

Cons

Managerial staff are clueless, they have little to no understanding of how the store work from a people perspective, make changes that have no benefit

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Co-op Response
3y
Thank you for leaving a review and for your recognition of your colleagues. We're sorry to learn that you've not had a good experience with management. We regularly conduct Talkback or listening sessions to understand what matters most to our colleagues so that we can focus our attention on supporting stores and colleagues. Did you ever tell anyone about your concerns or use Talkback to share your feelings?
Viewing 391 - 393 of 6,277 Reviews

Glassdoor has 6,747 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.