Co-op reviews

3.7

66% would recommend to a friend

(6,274 total reviews)
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Kate Allum

58% approve of CEO

48% positive business outlook

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,274 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Jan 30, 2018

CTM Co-op Food

Recommend
CEO approval
Business Outlook

Pros

Brilliant pay, great benefits (like double discount on payday weekends, half price cinema tickets with the co-op benefits website, interest free loan, paid back over 12 months out of your salary, for deposit if you ever move whilst working for co-op etc) Good support for staff if you are struggling with depression/anxiety Company are very focused on the wellbeing of its staff In most stores really understanding and lovely management and colleagues

Cons

Unreasonable sickness and absence policy (3 missed work days or illnesses over a year and you have to have a disaplinary hearing, EVEN if you had to miss work for family emergencies or operations) Not very easy to get in contact with HR if you have a problem with a manager or another member of staff etc Unsociable hours (sometimes from 5am to 3pm or awkward hours like 1:30pm to 11pm so I personally found I had no life outside work and if I did I was always tired or always waiting around to go to work) Each supervisor and manager has a different way of doing things (so you're told to do something one specific way when one duty manager is in and then told to do it a completely different way when another one is in) Not much communication between area managers and store managers (so you're told to do different things by each of them) If you do something wrong some managers can be very quick to report you however when they make the same mistakes it is ALWAYS just brushed under the carpet High expectations for staff yet managers seem to get away with doing nothing (eg sitting in the office talking, laughing and eating with other managers whilst the rest of us are working really hard to get everything done before close)

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Co-op Response
8y
Thankyou for your review. It's lovely to hear that you enjoyed working at the Co-op and would recommend it to others. I'm sorry to hear that you had issues with your manager all colleagues should be able to speak to raise concerns with their manager or area manager and give feedback. We also have our Employee Assistance Program which is available 24-hours-a-day, 365 days a year if colleagues need: confidential advice, support, counselling, whether it’s to do with work or not. I'm sorry you were't aware of this service who would have been there to help you with an issues your were having. I wish you the best with your future career. ^Catherine
3.0
Jan 24, 2018

Customer Team Member

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Supportive environment, helpful people, positive and welcoming attitude for new-comers

Cons

Low salary, Shift times are not flexible

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Co-op Response
8y
Thankyou for your review. It's nice to hear that you enjoyed your time at our Co-op and like the environment and team you worked within. I wish your the best with your future career. ^Catherine
4.0
Jan 24, 2018

Trying to do the right thing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong ethical standards and belief in diversity

Cons

Slow to change, hard to influence those in head office in Manchester

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Co-op Response
8y
Thankyou for your review. I'm pleased to hear you enjoyed your time at our Co-op and would recommend to others. I'm sorry to hear you thought we are slow to change, as we continue in our rebuild change will continue so we have the strongest Co-op possible for our colleagues and members. ^Catherine
Viewing 5938 - 5940 of 6,274 Reviews

Glassdoor has 6,743 Co-op reviews submitted anonymously by Co-op employees. Read employee reviews and ratings on Glassdoor to decide if Co-op is right for you.