Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (664) , Customer Team Member (567) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 587 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 283 reviews)); "Great people and place to work" ((in 267 reviews)); "Great colleagues and a rewarding job" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 168 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 373 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 51 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,271 total reviews)

Kate Allum

58% approve of CEO

48% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,271 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Sep 21, 2017

Time at cooperative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Good team -Very helpful with choosing hours

Cons

-Was put on tills frequently, can be tiring

Co-op Response

8y

Thanks for your feedback. ^Sophie

2.0

Sep 18, 2017

Co-op Food

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Good holidays

Cons

Poor senior management team Poor location

Co-op Response

8y

Thankyou for your feedback. I'm sorry to hear you wouldn't recommend the Co-op to others despite enjoying the work life balance and holidays you receive. I hope you flagged the issues you had with your management at the time so that these could be looked into and resolved. ^Catherine

2.0

Sep 18, 2017

Poor management, disorganised, lack of training,

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working including working from home when possible

Cons

Hot seeking proves difficult unless you're there early. Poor management skills, not pushed enough to develop, not being informed correctly at interview leading to alternative employment being sought after 11 weeks

Co-op Response

8y

Thank you for your feedback. ^Sophie

Viewing 5965 - 5967 of 6,271 Reviews

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