Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (662) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Team Member (80) , Sales Associate (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 617 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 264 reviews)); "Great team manager and colleagues" ((in 262 reviews)); "Good benefits and that’s about it" ((in 159 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 369 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 192 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 53 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,266 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,266 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

4.0

Aug 15, 2016

Data Protection Manager

Data protection support manager

Recommend

CEO approval

Business Outlook

Pros

A fantastic new building with a great location. Angel Square was a great location that allowed many people to interact closely with each other.

Cons

Elements of the business were fragmented from each other making it difficult to find the correct conact at different points in time. Still, this was only a minor issue.

4.0

Aug 15, 2016

Buyer

~buyer

Recommend

CEO approval

Business Outlook

Pros

Good breadth of work for a buyer, Opportunity to grow and take on project work on top of day to day roll. great team spirit, strong business strategy and direction, 1 Angel Square fabulous work environment, Flexible working

Cons

Management style, Unbelievable targets, High-performing low-care/ low trust true environment.

Co-op Response

9y

Thanks very much for your feedback, we'll make sure to pass this onto the relevant department. Thanks ^Sophie

4.0

Aug 15, 2016

Great Place

Customer team member

Recommend

CEO approval

Business Outlook

Pros

Great colleagues, great manager...get to build relationships with locals.

Cons

Can be boring at times- the job is repetitive and my store is small and in a village so not very busy.

Co-op Response

9y

It's great to hear that you enjoy building relationships with your community. Have you enjoyed our Membership launch? ^Sophie

Viewing 6046 - 6048 of 6,266 Reviews

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