Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 603 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 291 reviews)); "Great colleagues and discount of products" ((in 271 reviews)); "Great people and place to work" ((in 265 reviews)); "good benefits and school prgrams" ((in 176 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 362 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 284 reviews)); "Some managers are awful and make you hate your job" ((in 199 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 95 reviews)); "Breaks were short and infrequent" ((in 50 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,252 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,252 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

2.0

Jun 13, 2015

Customer Sales Assistant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- The people were great, I enjoyed working with the all the employees and managers on different days - Training was basic and straightforward, so you will learn very quickly - Flexible working days and hours so long as you spoke to your manager at least a month ahead of time. There were always extra shifts available

Cons

- No career progression as the company generally rotates managers internally from other stores, because of this there was some employees that had remained customer sales assistants for 5+ years - No further training opportunities beyond the first few weeks. Although there wasn't much to learn as a customer sales assistant, the lack of training also showed that there was no opportunities for development and promotion

1.0

Jun 12, 2015

Worst possible mix

Team manager

Recommend

CEO approval

Business Outlook

Pros

None that I can remember

Cons

A bullying culture that threatens junior managers with constant disciplinary action trying to enforce company procedures that are inadequate for some of the people you have to manage.

4.0

Jun 9, 2015

Customer Sales Assistant (CSA)

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy job, a monkey can do it really, work on till, stack some shelves, do lottery, do pay point, nothing difficult

Cons

Apart from 10% Employee discount, the company provides no bonuses or extra pay, so be prepared to work bank holidays and boxing day with no extra pay

Viewing 6169 - 6171 of 6,252 Reviews

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Jobs at Co-op

Portsmouth, South East England, England

Milton Keynes, England

Co-op

Co-op reviews

Company ratings over time

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Customer Sales Assistant

Worst possible mix

Customer Sales Assistant (CSA)

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