Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (657) , Customer Team Member (564) , Customer Assistant (272) , Store Manager (188) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 590 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 284 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great colleagues and a rewarding job" ((in 254 reviews)); "Good benefits and that’s about it" ((in 170 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 364 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 291 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 187 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 88 reviews)); "Breaks were short and infrequent" ((in 54 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,245 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

3.0

May 9, 2014

It was mixed, poor management was frequent, run by fear however all my collegues have been lovely.

Customer team member

Recommend

CEO approval

Business Outlook

Pros

The fellow staff are all great. Training is offered to those who manage to secure management positions but CTMS are left behind asides from their original training.

Cons

Balancing it with University as they were unhelpful is sorting out shifts and changing availability.

Co-op Response

9y

Hi there, thanks for the feedback. We'll make sure this is fed back for you. Thanks ^Scott

2.0

May 8, 2014

Overworked, underpaid and confused

Customer service member

Recommend

CEO approval

Business Outlook

Pros

city centre location when i worked here with no salary issues such as late or missing payments and they are a large financial group with various projects and things such as taste and tell vouchers./

Cons

Low pay for the work of 2 people basically, never happy and expect more from you than you can possibly give, constant changes which do not allow you to gain any competent way of working and ridiculous ideas implemented without listening to the staff. Ridiculous work life balance.

5.0

May 7, 2014

Not always amazing but I wouldn't Change it

Team manager

Recommend

CEO approval

Business Outlook

Pros

I have met some of my best friends while working for this company, on top of that I have picked up an impressive career into the world of retail in just 4 years and already looking on set to become a manager.

Cons

The shifts aren't always amazing but it's nothing you cant deal with.

Viewing 6193 - 6195 of 6,245 Reviews

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It was mixed, poor management was frequent, run by fear however all my collegues have been lovely.

Overworked, underpaid and confused

Not always amazing but I wouldn't Change it

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