Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (659) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (167) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (78) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 598 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 286 reviews)); "Great people and place to work" ((in 265 reviews)); "Great colleagues and a rewarding job" ((in 258 reviews)); "good benefits and school prgrams" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 365 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 278 reviews)); "Some managers are awful and make you hate your job" ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 85 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,255 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,255 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Feb 5, 2023

Don't do it

Funeral director

Recommend

CEO approval

Business Outlook

Pros

The salary is pretty decent

Cons

Management are awful, they are a company of bullies. Sexual harassment is a regular term and someone is always suspended for allegations. Management have no care or compassion for their staff, you are simply a number. They will put you through hell mentally then give you the number for workplace wellbeing and suggest talking to a professional.

Co-op Response

3y

At Co-op we have a zero-tolerance approach to any form of bullying, harassment or discrimination. If you witnessed or experienced harassment and did not feel able to raise this with your line manager you could contact our free confidential colleague helpline on 0800 640 9088 or BHD@healthassured.co.uk. Learn more at https://colleagues.coop.co.uk/bullying-policy

1.0

Jan 29, 2023

Horrible place

Warehouses operative

Recommend

CEO approval

Business Outlook

Pros

Nothing good at this place

Cons

No opportunities, bullying and salary differences between employees with the same function

Co-op Response

3y

We're sorry to hear of your experience with us. At Co-op we have a zero-tolerance approach to any form of bullying, harassment or discrimination. If you witnessed or experienced harassment and did not feel able to raise this with your line manager you could contact our free confidential colleague helpline on 0800 640 9088 or BHD@healthassured.co.uk. Learn more at https://colleagues.coop.co.uk/bullying-policy

1.0

Dec 23, 2022

Just a number

Store manager

Recommend

CEO approval

Business Outlook

Pros

Don't think there are any is there ?

Cons

Just a number that can be replaced. Hours cut left right and centre.

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