Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (660) , Customer Team Member (565) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 589 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 278 reviews)); "The people were great and kept you sane" ((in 268 reviews)); "Great team members and colleagues" ((in 261 reviews)); "Good Benefits for pensions and flexibility" ((in 163 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 368 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 281 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 193 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 96 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,257 total reviews)

Kate Allum

54% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Co-op has an employee rating of 3.7 out of 5 stars, based on 6,257 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Feb 11, 2022

Awful company

Asm- assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Holidays and thats about it

Cons

Expect you to work for free, mo hours to run stores,

1.0

Feb 9, 2022

Stay away

Store manager

Recommend

CEO approval

Business Outlook

Pros

Salary, Sick pay, Holidays, friends

Cons

Lack of hours. Forced to work one on one. Dont get breaks. Senior management dont care. If you voice an opinion your a classed as negative, yet your told 'to be yourself always' Not a good company to work for if you want a work life balance. There isnt one.

2.0

Feb 8, 2022

Hearts in the right place but bias

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good balance of being in control of your work and managing your time great working in a team. Really do want to do the right thing for the colleagues

Cons

Your job will be 90% task based no real management as you with only 1 or 2 others. No progression available, if your good you will be moved to fix problem stores. Internal politics causes promotions to be based on diversity it is not inclusive in growth plans.

Viewing 190 - 192 of 6,257 Reviews

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