Does Co-op pay their employees well?

According to anonymously submitted Glassdoor reviews, Co-op employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Co-op. This rating has improved by 6% over the last 12 months.

How satisfied are employees working at Co-op?

66% of Co-op employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Co-op 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Co-op?

Team Leader (706) , Customer Team Member (CTM) (661) , Customer Team Member (566) , Customer Assistant (272) , Store Manager (189) , Sales Assistant (182) , Customer Service (168) , Customer Service Assistant (116) , Customer Service Representative (97) , Shop Assistant (84) , Warehouse Operative (81) , Sales Associate (79) , Team Member (79) , Retail Assistant (77) , CTM (69)

What are the pros of working at Co-op according to real employee reviews?

"the pay was good (above the national living wage) and the hours were alright." ((in 588 reviews)); "The staff was friendly and I got learnt and adapt to the store quite quickly." ((in 279 reviews)); "The people were great and kept you sane" ((in 273 reviews)); "Great team manager and colleagues" ((in 260 reviews)); "Good benefits and that’s about it" ((in 167 reviews))

What are the cons of working at Co-op according to real employee reviews?

"poor management and excess of responsibilties" ((in 371 reviews)); "Long hours but that's fine if you are willing to progress and apply yourself." ((in 286 reviews)); "If you have a bad manager you’ll have a hard time getting anyone above them to listen." ((in 194 reviews)); "no training or progression unless you are in with a certain crown or you have a manager that is" ((in 90 reviews)); "Breaks were short and infrequent" ((in 52 reviews))

What are employees saying about Co-op layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Co-op layoffs and their outlook for job security at Co-op in 2026.

What are the top reviewed Co-op locations?

New York , Austin , Fort Worth , Des Moines , Phillipsburg , Aurora , Bronx , Pigeon , Detroit , Erlanger , Charlotte , Kernersville , Irving , Italy , Plano , Putney , Carthage , Nova , Los Alamitos , Napa , Redwood City , San Jose , Manchester , Grimes , Jacksonville , Essex , Taunton , Walhalla , China , Sussex

Co-op reviews

3.7

66% would recommend to a friend

(6,261 total reviews)

Kate Allum

49% approve of CEO

49% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Co-op has an employee rating of 3.7 out of 5 stars, based on 6,261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Co-op employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

6K reviews

1.0

Aug 18, 2015

overstretched

Ctm

Recommend

CEO approval

Business Outlook

Pros

? can't honestly see any at the moment, hopefully it will go back the place it once was. Staff discount

Cons

Since the financial difficulties hours have been cut leaving it impossible to function, trying to be in 3 places at once, reliable,good long serving staff are leaving left right and centre. I just can't see what the future holds.

1.0

Jul 29, 2015

Best avoid- giving 1 star since can't give 0 stars

Manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay (at management level), decent work hours (I've only had to work late hours/ weekends or evenings occasionally). Semi decent canteen, and nice city centre location. Really nice staff, easy to get on with.

Cons

Everything else is rubbish. If you're looking for a relaxed life, with no clear objectives, no leadership, no ownership, high inertia, old archaic systems and technology, siloed teams, lack of communication, lofty goals but lack of talent ans resources- then this is the right place for you. But if you want to do something more meaningful with your life- give this a miss. The CEO is the most uninspiring one I've ever seen/ worked with.

2.0

Apr 29, 2015

Area Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Local, well paid, friendly colleagues

Cons

Red tape, member owned, senior management too laid back, that is until something goes wrong then the blame culture kicks in.

Viewing 244 - 246 of 6,261 Reviews

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