Coach reviews

3.8

75% would recommend to a friend

(3,419 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Apr 2, 2014

Manager

Recommend
CEO approval
Business Outlook

Pros

Great retail experience. The company offers some of the best employee benefits ever in retail. Full medical and dental available to part-time employees. Employees are some of the smartest people in the business. Discounts are more than fair. Great customer base.

Cons

Too much micro- management that delays the growth and development of key Sales Associates and Managers. Work-life balance is promoted, not often demonstrated! Store Managers have Limited Real-Life experience and don't relate well to mature employees.

3.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

- The discount is generous - Working as a team to gain incentives (eliminates competitiveness amongst employees like with commission) - You learn a lot about effective selling techniques

Cons

- No opportunity to grow within the company - Unreasonable dress code changes - Low pay

3.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Company invests in their employees, and makes sure that everyone is rewarded.

Cons

At the store I work at there is a lot of miscommunication. The company is trying to change things for the better, but through this there are starting to be some bumps in the road. The other con is that we are not commission based, but it is starting to feel like we are with new sales goals we were told we "had" to meet.

Viewing 3040 - 3042 of 3,419 Reviews

Glassdoor has 3,760 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.