Coach reviews

3.8

75% would recommend to a friend

(3,416 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,416 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Apr 16, 2013

Eh..it was alright.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount, great group of sales associates. Fun customers(with your few bad apples)

Cons

Ask a lot of newcomers to store. Pushy management. No room for growth. Managers dont communicate well with each other so you're being told to do one thing while another is getting mad at you because they told you do something else.

3.0
Apr 9, 2013

Great training.... low pay

Recommend
CEO approval
Business Outlook

Pros

I received great training in customer service and selling 3 weeks vacation after 5 years

Cons

Uniform Not able to use vacation time due to blackout periods very low pay and not a lot of room for advancement

1.0
Apr 8, 2013

Terrible management skills

Recommend
CEO approval
Business Outlook

Pros

-Teamshare -Employee Discount Honestly, the cons outweigh the benefits.

Cons

-Constant Harassment by store management to "look" good -Worked there for 3 years and only received a .25 cent raise -Constantly criticized about my Sales as well as UPT & ADT, when I only worked part time because I was going to school. Some weeks I wouldn't even be scheduled to work. -Had to call HR many times to resolve harassment issues that my store management could not resolve on their own, and management discriminated against me for it -In my midyear review, I was asked to be my managers "Second set of ears" and let her know when employees are talking about her behind her back. I thought this was very childish. -Set a very negative mood for the store. This list could go on and on...

Viewing 3178 - 3180 of 3,416 Reviews

Glassdoor has 3,757 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.