Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Dec 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Predictable. Beautiful product. Extremely well-organized. Procedural management template easy to understand and follow. Fun customers. Awesome employee discounts.

Cons

Wearing a uniform is only one way they discourage diversity and innovation. Easy to get stuck in a D-performing location at the whim of one person's opinion. Declining quality in products lead to increasing customer dissatisfaction. Long, physically demanding hours.

4.0
Dec 29, 2011
Recommend
CEO approval
Business Outlook

Pros

Most employees are very professional yet still fun to work with The discount is great (you are limited on what you can buy so it's easy to refuse using your discount for your friends!) Not commissioned, which leads to a more relaxed selling environment Monthly bonus opportunities for meeting certain store sales goals Overall, great product A good environment for learning how to communicate with all kinds of people

Cons

Too much focus on individual sales goals, especially since individual sales do not affect associate pay Hours are strictly limited for part timers in lower volume stores There have been some product quality issues lately

3.0
Dec 17, 2011

Learned a lot; great resume builder

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great product, great discount; the people are uber smart

Cons

fairness around promotions. walk the talk

Viewing 3295 - 3297 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.