Coach reviews

3.8

79% would recommend to a friend

(3,411 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,411 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Mar 4, 2010
Recommend
CEO approval
Business Outlook

Pros

The product was nice and over all the people I worked with were pleasant. Good employee discount but you could only use that toward a certain amount of items per year.

Cons

The management was very unprofessional and formed cliques. They treated associates like they were a bother and were often very rude to customers.

5.0
Feb 19, 2010

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are driven and intelligent.

Cons

None that comes to mind.

5.0
Feb 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Customer interaction felt incredibly personal - I really felt that I could advise each customer like a friend or family member would, while still selling a luxury product.

Cons

Coach has gotten really huge in popularity in the last few years, so when we would have "exclusive" invitation-only sales, other customers would want to receive similar discounts, and as a part-time employee I did not feel I had the discretion to dole out these discounts.

Viewing 3385 - 3387 of 3,411 Reviews

Glassdoor has 3,752 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.