Is Coach a good company to work for?

Coach has an overall rating of 3.8 out of 5, based on over 3,755 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 75% of employees would recommend working at Coach to a friend and 67% have a positive outlook for the business. The best reviews about Coach have been left by employees working as Seasonal Sales Associate , Coach and Lead Supervisor .

Does Coach pay their employees well?

According to anonymously submitted Glassdoor reviews, Coach employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Coach. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Coach?

75% of Coach employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coach 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Coach?

Sales Associate (938) , Assistant Manager (162) , Retail Sales Associate (109) , Store Manager (105) , Cashier (79) , Lead Supervisor (78) , Sales Associate/Cashier (67) , Seasonal Sales Associate (63) , Associate Manager (57) , Stock Associate (54) , Assistant Store Manager (43) , Manager (39) , Sales (32) , Part Time Sales Associate (24) , Sales Support (24)

What are the pros of working at Coach according to real employee reviews?

"Good pay id willing to work hard" ((in 195 reviews)); "Great team and people there" ((in 183 reviews)); "My direct team was great and tenured" ((in 102 reviews)); "Great coworkers smaller enviroment Learner friendly" ((in 94 reviews)); "It's very easy to meet goals and the bonus are great!" ((in 93 reviews))

What are the cons of working at Coach according to real employee reviews?

"Poor management and can't work your way up" ((in 153 reviews)); "Associate managers hired and the assistant is relied on to train of all known knowledge." ((in 135 reviews)); "long hours and it is retail" ((in 99 reviews)); "And no work life balance." ((in 76 reviews)); "No commission but if you meet your goal as a team then you get a payout" ((in 70 reviews))

What are employees saying about Coach layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coach layoffs and their outlook for job security at Coach in 2026.

What are the top reviewed Coach locations?

New York , Las Vegas , Jacksonville , Los Angeles , Houston , Chicago , Orlando , Miami , Boston , Dallas , Ontario , San Francisco , Phoenix , Charlotte , Austin , Cabazon , Elizabeth , Aurora , Washington , San Marcos , Milpitas , Atlanta , Dawsonville , San Diego , Carlsbad , Commerce , San Jose , Oxon Hill , Sunrise , Arlington

Coach reviews

3.8

75% would recommend to a friend

(3,414 total reviews)

Todd Kahn

86% approve of CEO

67% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Coach has an employee rating of 3.8 out of 5 stars, based on 3,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews

4.0

Oct 3, 2011

Great store to work at but strict time and attendance policy.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The management team is great and they really try to understand their employees with one on one coaching moments. Pay is also good compared to other retail jobs.

Cons

Time and attendance is really what makes coach a black/white company; due to strict policy, there is no grey area for time and attendance. You get a certain amount of sick/vacation time. Once you go over that time you will get terminated. There is only a 1 minute grace time for clocking in for you shift. Even if you make it on time, you would have missed the daily sale/goals report that is done 5 minutes before every shift.

5.0

Aug 16, 2011

supportive learning experience, a place where you can really grow into your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Managment supports your growth and provides you with the tools you need to succeed Taking initiative and sharing your ideas is encouraged and taken seriously

Cons

It can be really busy and it can be really slow

3.0

Jun 24, 2011

I really enjoyed my time at Coach.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Exciting and definitely a proud place to work.

Cons

Infosharing, recognition, and communication with the upper management

Viewing 3388 - 3390 of 3,414 Reviews

Jobs at Coach

Assistant Store Manager I

Sales Support Associate III-6

Temporary Sales Support Associate

Coach

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Reviews by job title

Great store to work at but strict time and attendance policy.

supportive learning experience, a place where you can really grow into your career

I really enjoyed my time at Coach.

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