Coach reviews

3.8

75% would recommend to a friend

(3,420 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Oct 11, 2023

Poor Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the employee discount is good, but not worth the headache.

Cons

The staff and management are not friendly. A generally toxic environment with clear favoritism and lack of accountability. Poor management and horrible experience overall. -11/10, would not recommend.

3.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

You get a decent discount, sometimes a bonus if you make numbers for whole store.

Cons

Not plus size friendly, no discount on items. They do not care about customers, only numbers. It’s not a diverse company and they do not like feedback.

5.0
Oct 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Cute bags. I was able to work and balance my social life.

Cons

Customers can be rude. Other associates are sneaky.

Viewing 535 - 537 of 3,420 Reviews

Glassdoor has 3,761 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.