Coach reviews

3.8

79% would recommend to a friend

(3,412 total reviews)
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Todd Kahn

89% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,412 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
3.0
Sep 16, 2025
Recommend
CEO approval
Business Outlook

Pros

easy enough job, worked with my school schedule

Cons

felt like I had to carry most of the work, lazy coworkers, small stock room, big expectations for the size of the room and the amount of product received

4.0
Sep 12, 2025
Recommend
CEO approval
Business Outlook

Pros

U receive monthly bonuses if your store meets the monthly sales goal, how high or low the bonus is depends on how many hours you work. 70% discount on all outlet items, 50% discount on select retail items and 4 times out of the year you get 65% discount on select retail items. Also twice a year they will do a 90% discount on archive items/ items that didn't sell good. Also opportunities to get internships in New York for college students. Occasionally, you will get free clothes or even free bags. One time I won a free bag from a holiday raffle our store was doing.

Cons

Very customer-oriented, just be prepared to cater to the customer at all times. One of the managers I had was a little micro-aggressive but that was just my experience

Viewing 88 - 90 of 3,412 Reviews

Glassdoor has 3,753 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.