Coach reviews

3.8

75% would recommend to a friend

(3,415 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,415 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
1.0
Apr 21, 2020

Disappointing

Recommend
CEO approval
Business Outlook

Pros

Built amazing relationships outside of the company working with department stores initiatives and teaming up with store management for a shared vision of success.

Cons

Unfortunately underdeveloped management at the helm of the program/team. Immense favoritism and zero leadership in positions they should not have held. Culture/values were touted from the very top but not supported in the field level.

2.0
Dec 9, 2019

Lost touch of reality

Recommend
CEO approval
Business Outlook

Pros

Vacation and sick pay.

Cons

Asking customers too much personal info annoys them and it’s time consuming. Too many promotions and coupons running at the same time. The coupons have ruined the modern luxury atmosphere and turned it into a cheap Walmart vibe.

Viewing 103 - 105 of 3,415 Reviews

Glassdoor has 3,756 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.