Coach reviews

3.8

75% would recommend to a friend

(3,414 total reviews)
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Todd Kahn

86% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
2.0
Jun 25, 2025
Recommend
CEO approval
Business Outlook

Pros

good uniforms, the shop itself are very well styled

Cons

I worked at coach for a year and unfortunately, my experience with the work environment was not positive. While the role itself had potential and there were some talented individuals on the team, the overall atmosphere was toxic and often stressful. There was a noticeable lack of support from leadership, poor communication, and a culture that tolerated favoritism and unprofessional behavior. Feedback was rarely constructive, and concerns raised by employees were often dismissed or ignored. This led to high turnover and low morale across departments. I hope the company takes steps to address these issues and creates a more supportive, respectful, and healthy environment for its employees in the future.

5.0
Jun 23, 2025

I love Coach

Recommend
CEO approval
Business Outlook

Pros

Great coworkers, staff discount, KPI incentives, amazing salary and benefits.

Cons

Gets extremely busy during sales, but sometimes that’s fun!

3.0
Jun 22, 2025

Retail Sales

Recommend
CEO approval
Business Outlook

Pros

Fun coworkers, scheduled hours were fine

Cons

Pay could be better, management needs improvement

Viewing 130 - 132 of 3,414 Reviews

Glassdoor has 3,755 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.