Coach reviews

3.8

75% would recommend to a friend

(3,420 total reviews)
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Todd Kahn

86% approve of CEO

68% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

3K reviews
4.0
Sep 26, 2014
Recommend
CEO approval
Business Outlook

Pros

I've been with the company for over 7 years in both part and full time capacity. It is a very fun work environment and a great part-time opportunity. Coach is not a commission based selling environment which as it's pros and cons but I like to consider it a pro, as it helps to encourage a team environment. There is always lots of training materials on product knowledge and materials and you are strongly encouraged to take advantage of those tools. In my experience everyone is quick and happy to help you succeed. The company gives you generous discounts but you are expected to carry and wear their products.

Cons

The major con I'd have to point out is lack of opportunities to move up or into the corporate world. It appears to be so difficult to move up or laterally that it feels like you're discouraged from do making any moves. There isn't much turnover on a management level so don't go into an associate position thinking you'll be able to quickly move up.

3.0
Sep 22, 2014
Recommend
CEO approval
Business Outlook

Pros

Coach offers a great training program to get you started in the retail industry. As they are known as the affordable luxury, the clients are wonderful to work with! Instead of a commission-based environment, the company focuses on team share, hitting the overall store goal will benefit every store employee!

Cons

Low-pay, hard to move up

1.0
Sep 21, 2014

Exploitive

Recommend
CEO approval
Business Outlook

Pros

Most people would say the discount.

Cons

There is a lot of pressure to purchase everything Coach. Within the first two weeks I was lectured about not having coach jewelry or shoes. I also got talked to about not meeting the dress code, however, that seems to be made up on the spot. It is not enfourced equally either. I was told to have natural hair color and no visible piercings or tattoos yet there were 3 other staff violating it. Bottom line: you won't make money because you have to continually buy clothes for the dress code and buying everything coach. Plus there will be no set hours and a lot of on call shifts.

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Glassdoor has 3,761 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.