Leadership (and I use that term generously) is a genuine nightmare. Complacency isn't just tolerated here, it's the operating model. Everyone is protecting themselves, and no one will hesitate to throw a colleague under the bus to come out unscathed. Those at the top have zero respect for the people doing the actual work, zero skill or desire to advocate for their teams, and a bottomless appetite for spouting "company values" that are as hollow as they are performative.
What makes this place genuinely indefensible: leadership is fully aware of blatantly racist behavior from clients and does nothing. When employees raise micro-aggressive or outright racist incidents, the response is silence and inaction. The client-pleasing-at-any-cost mentality overrides basic human decency. In 2026, that's not just poor management, it's a moral failure.
The internal culture isn't much better. It's a straight-up popularity contest. If you're not in with the right clique, your voice doesn't exist. Original thinking is quietly discouraged, which tracks, because there isn't much of it happening at the top either. Leadership has surrounded itself with people who look, think, and operate exactly the same way, which means there's no one left with the perspective or the spine to call anything out. When everyone at the top is cut from the same cloth, incompetence goes completely unnoticed because no one has the benchmark to recognize it. They're all too busy validating each other. There are people collecting significant salaries in leadership roles whose entire contribution is parroting client feedback back to the team (while never asking hard questions), and because the people above them are no different, it flies completely under the radar. At this point they've outsourced what little thinking is required of them to AI, because genuine original thought, creative problem solving, and intellectual curiosity are simply not present. It's copy, paste, and call it strategy.
What becomes obvious very quickly is that people who actually have values, a strong work ethic, and the willingness to advocate for what's right are not celebrated here, they're treated as a threat. Integrity makes the people in charge uncomfortable. And rather than reflect on that or do anything to improve, they will quietly push those people out and call it something else entirely. It's easier to get rid of the person holding up the mirror than to look at what's in it. Money is king, employees are numbers, and they will tell you how much they value you while making it abundantly clear that you are entirely replaceable.
I read the Glassdoor reviews before accepting this job and ignored every red flag. I have never regretted anything more. This place is not worthy of your talent, your skills, or your mental health.
