Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 13% over the last 12 months.

How satisfied are employees working at Collette?

56% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 34 reviews)); "They have a good benefits package with an on" ((in 24 reviews)); "Culture is great." ((in 18 reviews)); "Great company culture and travel perks." ((in 10 reviews)); "Safety & Security does an amazing job with upkeep on the offices and creating a sense of an extremely safe work environment." ((in 6 reviews))

What are the cons of working at Collette according to real employee reviews?

"Parking can be difficult." ((in 11 reviews)); "Some management can be horrible" ((in 11 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

Collette reviews

3.6

56% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

59% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (239 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Collette has an employee rating of 3.6 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

239 reviews

4.0

Jun 26, 2016

Great company, occasionally falls short of mission statement

Tour manager

Recommend

CEO approval

Business Outlook

Pros

The people truly believe in the industry and it is growing rapidly. Office employees get a lot of holidays and in-house perks. Great benefits with matching 401k and health insurance. Plus you are selling the dream of travel...that is a perk in itself.

Cons

The company is growing faster than the leadership can effectively manage, jobs are constantly created and eliminated. They are often penny-pinching the departments, making it hard to deliver the 4-star product they advertise and pay employees what they deserve.

2.0

May 12, 2016

Great people, poor business decisions

Customer service

Recommend

CEO approval

Business Outlook

Pros

The people are very nice and you'll make genuine friends. No complaints about the work environment. Great benefits. Opportunities for travel.

Cons

Micromanaged, pay significantly below industry average, no upward momentum, do not utilize the talent in house, believe the best solution is to bring in bring in outside people. Do not take suggestions from the younger employees, always looking to cut corners and the customers know it.

3.0

Aug 30, 2015

Human Resources

Human resources

Recommend

CEO approval

Business Outlook

Pros

Employees become extended members of the Sullivan family. Travel perks are great. Depending on the department, the atmosphere is not stressful Have activities

Cons

The family drama is very strong at times. Subjective decision making. The CEO favors certain employees and policies are not uniformly enforced HR should have more authority. .

Viewing 31 - 33 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Tour Operations Manager

Collette

Collette reviews

Company ratings over time

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Reviews by job title

Great company, occasionally falls short of mission statement

Great people, poor business decisions

Human Resources

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