Does Collette pay their employees well?

According to anonymously submitted Glassdoor reviews, Collette employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Collette. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at Collette?

47% of Collette employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Collette 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Collette?

Business Development Manager (24) , Tour Manager (11) , Marketing (6) , Client Care Agent (5) , District Sales Manager (5) , Intern (5) , Client Relationship Specialist (4) , Accounting (3) , Analyst (3) , Client Care Agent(WAH) (3) , Client Care Specialist (3) , Customer Care Agent (3) , Customer Service (3) , Group Specialist (3) , Product Manager (3)

What are the pros of working at Collette according to real employee reviews?

"Some of the people were great" ((in 33 reviews)); "Great benefits such as car allowance/401K match/profit sharing/corporate expense account" ((in 27 reviews)); "Culture is great." ((in 19 reviews)); "Good training, and will set you up for a better position somewhere else" ((in 9 reviews)); "Great company culture and travel perks." ((in 9 reviews))

What are the cons of working at Collette according to real employee reviews?

"Some management can be horrible" ((in 13 reviews)); "Salaries are extremely low and they will tell you that they increase but they don't." ((in 11 reviews)); "Parking can be difficult." ((in 10 reviews)); "Limited work life balance, expect a lot of employees." ((in 8 reviews)); "Nepotism is everywhere being a family owned company." ((in 7 reviews))

What are employees saying about Collette layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Collette layoffs and their outlook for job security at Collette in 2026.

What are the top reviewed Collette locations?

Pawtucket , Providence , Los Angeles , New Brunswick , New York , Charlotte , Jacksonville , Nashville , Cincinnati , San Diego , San Jose , Henderson , Las Vegas , Central Falls , Warwick , Portland , Boston , Dedham , Attleboro , Worcester , Pawtuxet , Pawtucketville

Collette reviews

3.3

47% would recommend to a friend

(239 total reviews)

Jaclyn Leibl-Cote

54% approve of CEO

68% positive business outlook

Ratings by category

3.6

Culture & values

3.6

Work/Life balance

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Collette has an employee rating of 3.3 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Collette employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

239 reviews

3.0

Jan 30, 2026

Just Okay

Marketing specialist

Recommend

CEO approval

Business Outlook

Pros

Fun Perks in the travel industry

Cons

Familiy runs this place - lots of drama

4.0

Dec 7, 2025

Good Stepping Stone ... Not Much More

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Benefits, Nice People, Growing Company, Industry Leader, Improving Systems + Tech. Benefit packages are great, including PTO. The people are what set Collette apart. Workers are passionate and truly care about what they do. Their employee's love for travel has allowed Collette to grow and capture market share. The company has displayed growth and looks to be continuing to grow for the future. They have recently committed to improving some pain points which include outdated systems and old technology.

Cons

Pay + Growth Opportunities, Unorganized, Reactive, Silos, Parking. Promotions and candidacy are based on nepotism. Decisions are not backed by proven data, but preference from 3-4 individuals (may be specific to this department). Inconsistent timelines and processes for jobs. Let competitors and outside forces dictate decisions and react accordingly. Lack of communication from team to team – getting information is difficult and last minute. Parking at the office is a disaster!

3.0

Oct 8, 2025

Old Company Old Systems

Data engineer

Recommend

CEO approval

Business Outlook

Pros

The people at Collette and great and collaborative. You can reach out to folks and get a pretty quick response and everyone tries to be helpful. You can make an impact through just being invested in your role.

Cons

This company is over 100 years old and it really feels like it. Change happens very slowly and there is a lot of talk before anything starts. Yet at the same time, things will change on a whim and you're working on something new. Just never got the feeling of a consistent direction.

Viewing 88 - 90 of 239 Reviews

Jobs at Collette

Air Ticket/Quality Control Coordinator

Creative Enablement Specialist

Business Development Manager

Collette

Collette reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just Okay

Good Stepping Stone ... Not Much More

Old Company Old Systems

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