ComEd reviews

4.0

76% would recommend to a friend

(145 total reviews)

Anne Pramaggiore

71% approve of CEO

70% positive business outlook

Reviews by job title

145 reviews

Reviews about "Compensation"

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3.0
Mar 27, 2022

Good Pay/Benefit -Hard Work

Recommend
CEO approval
Business Outlook

Pros

Good Pay & benefits, job security, solid industry, plenty of job opportunities within the company

Cons

Poor quality of life, on call 24/7 for customer demands, unrealistic expectations from management. Job function is really that of a customer service rep. Account Managers are not used for strategic partnerships, but as clerks. Poor use of human resources. Old mentality company that has not keep up with other industries

2.0
Mar 20, 2022

Metrics, Metrics and Politics

Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits. Alot of positions available throughout the company. Leadership mostly aligned with allowing you to move around.

Cons

No work life balance in most project/program management positions. Extreme focus on metrics which is not bringing value but resulting in long unnecessary hours and meetings to prepare and discuss minor variances (lots of micromanagement). Because the company is very progressive it is difficult to get promoted or considered for promotion if you are not diverse. Most in leadership do not stay in their positions very long so you have someone coming in gutting the department, to improve metrics, and leaving the cleanup for the next manager.

3.0
Mar 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Not Complex, Pays Well, Friendly enviroment ( for the most part)

Cons

Union shop, in the frame of excellent pay was negotiated for not so favorable terms. Such as a 30min lunch break with few options/accomodations to get and/or eat lunch in that short period. Mandatory OT, up to 16hrs if on-shift. MUST come in if called during off day(s). Some processes could benefit from streamlining. Leans too heavily on time related call metrics, than actual customer experience/satisfaction.

Viewing 67 - 69 of 145 Reviews

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