ComEd reviews

4.0

76% would recommend to a friend

(144 total reviews)

Anne Pramaggiore

71% approve of CEO

70% positive business outlook

Reviews by job title

144 reviews

Reviews about "Compensation"

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5.0
Apr 9, 2017
Recommend
CEO approval
Business Outlook

Pros

Pay is #1. Job security. Options to move around in management or you can stay within union and move around as seniority dictates. For anyone who's worked in a call center before, this position is great especially for the pay. Answering questions about bill, taking payments, transferring services etc.

Cons

Home-work life balance. If you have daycare aged children you'll probably have to make arrangements with family or hire a nanny due to possible odd hours. Mandatory overtime when the call center needs. Short notice at times, like 30 minutes before the end of your shift short notice. Of course dealing with customers is a con at times, but that comes with the job title.

3.0
Feb 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Decent pay. Job autonomy.

Cons

Very little guidance or training. Employees are just dropped into their jobs and expected figure it out on their own. The work processes are unbelievably inefficient. It takes twice as long to get anything done than it should. They have a monopoly and all costs are pushed to the consumer so they have no incentive to remove inefficiencies.

1.0
Jan 4, 2017

Senior Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not much to say except for maybe salary

Cons

Management not very well trained in processes and procedures. Ability to take vacation when needed was very limited. Not very team oriented. Very siloed. No room for growth. Management not caring about employees. No work life balance at all.

Viewing 130 - 132 of 144 Reviews

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