-Horrific pay for Master’s, truly despicable - Make sure you have a bottle and a bucket nearby..if you’re inclined to need frequent bio breaks. In training it’s said “unlike other call centers, you aren’t chained to your computer here at ComPsych.” The lie detector test determined..that was a lie! - You are always being tracked, watched and monitored. Any deviation from call metrics and adherence requirements will add up against you and can be used in terminating you.. despite this being a mental health clinical role that requires a Master’s and supposedly not a call center job…supposedly… -95% of the time different rules and expectations depending on which manager talks to you. (Know that you will most likely not be doing your job functions “right” or in adherence to supposed standard procedures written in training guide. Literally, following the written guide step by step is usually flagged as somehow wrong..but then back to being “right” the next time you do it the other non-standard way the manager told you you should have magically known all along how to do. This is for endless practices and “policies”. Sound insane? It is. ) -They don’t care about any of this..they’re fine with hiring and firing..their business model values high turn over..”churn ‘em and burn ‘em”. 20 people quit in one month? Not a concern. They have the next class of 20 trainees on the way in. They will continue their way for the next 50+ years.
