ComPsych reviews

3.9

74% would recommend to a friend

(860 total reviews)
avatar

Paul Posey

85% approve of CEO

78% positive business outlook

ComPsych has an employee rating of 3.9 out of 5 stars, based on 860 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ComPsych employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

860 reviews
3.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Colleagues were amazing, customers were a pleasure to work with

Cons

Minimal support from leadership, no urgency to resolve issues,

2.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work Decent schedule if you can get the 9:30-5:30; mind you, some departments you also take calls for close by 4:30pm so if you have a later schedule, you can't transfer but have to complete intake for those and schedule an appointment, like the legal dept of circa 3 people of which only 1 takes appointments.

Cons

Back to back calls; Too many roles all combined into one position so, apart from providing immediate crisis counseling and safety planning (this job requiring an MA in counseling at minimum), you are also an intake for several other departments that don't have their own intake lines, between your regular more customer service calls matching people with available in-network therapists in their area or correcting prior matches; corporate representative callers require a completely different service that you also are the intake line for, somehow. No LPC-A supervision provided and you're unlikely to be able to use this job to gather licensure hours as it's so all over the place in terms of the roles you serve. You're not a therapist or a devoted crisis line but you're also not a straight forward customer service rep, so you kind of get the worst of both worlds

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Over the past couple of years, the positive changes in company culture have been incredible. It is evident that leadership has taken employee well-being and feedback to heart, focusing on transparency, growth, mutual respect, and importance of collaboration. I am excited and proud to be part of this evolution. The ComPsych Fundamentals are embodied in our daily work, making it a supportive and mission-driven environment. Management cares about career advancement, and there is a genuine focus on employee well-being. Leadership does a great job including every level of staff when communicating updates, and it really feels like a big family, now. The new location is a great fit, reflecting leadership's care of staff and nurturing a collaboration environment. Work-life balance is always challenging -- When you LOVE what to do, it can be easy to go overboard, but that is a personal balance to keep.

Cons

Some internal technology systems are still catching up to the speed of our growth, but it's improving. Fast-paced changes can also be challenging, but communication has greatly improved, which helps us know what's coming next and feel best prepared.

Viewing 10 - 12 of 860 Reviews

Glassdoor has 887 ComPsych reviews submitted anonymously by ComPsych employees. Read employee reviews and ratings on Glassdoor to decide if ComPsych is right for you.